PlaStix Posted August 31, 2020 Share Posted August 31, 2020 Thank you Mike. I have have contacted Microsoft support who have suggested a couple of things (using web version through Chrome and updating to the newest app - which I already had). So no luck yet. Kind regards, Stix Link to comment Share on other sites More sharing options...
keefr22 Posted August 31, 2020 Author Share Posted August 31, 2020 1 hour ago, PlaStix said: I have have contacted Microsoft support who have suggested a couple of things Good grief, last time I tried it was like talking to a brick wall - I'll have to give it another go! 1 hour ago, PlaStix said: using web version through Chrome I'm using that on W10 on one laptop & W7 on another, neither working.... K Link to comment Share on other sites More sharing options...
alt-92 Posted August 31, 2020 Share Posted August 31, 2020 if you do, please make sure to get it through their heads this isn't a client (App) issue but something on the backend with mail flow. 1 2 Link to comment Share on other sites More sharing options...
PlaStix Posted September 1, 2020 Share Posted September 1, 2020 11 hours ago, alt-92 said: if you do, please make sure to get it through their heads this isn't a client (App) issue but something on the backend with mail flow. I have just mentioned this to them. They are still replying at the moment. Link to comment Share on other sites More sharing options...
keefr22 Posted September 1, 2020 Author Share Posted September 1, 2020 24 minutes ago, PlaStix said: I have just mentioned this to them. They are still replying at the moment. Many thanks for doing that Stix, I haven't had the energy to try contacting them yet. Small update though, I've had notifications from two of the other forums that went missing, so it does look like it's only BM that I'm now not getting them from. K Link to comment Share on other sites More sharing options...
Bullbasket Posted September 1, 2020 Share Posted September 1, 2020 I know that this isn't a lot of use here, but I have switched off all of the "Notify me of replies", because as well as coming through to my laptop, they also come through to my wife's desktop, and to quote the eloquent remark that she made to me "I'm sick and tired of Britbloodymodeller clogging up my emails". She's not a fan. John. 6 Link to comment Share on other sites More sharing options...
Mike Posted September 1, 2020 Share Posted September 1, 2020 4 hours ago, Bullbasket said: and to quote the eloquent remark that she made to me "I'm sick and tired of Britbloodymodeller clogging up my emails". She's not a fan. I presume you haven't told her yet that it's all your fault? 1 Link to comment Share on other sites More sharing options...
Bullbasket Posted September 1, 2020 Share Posted September 1, 2020 11 minutes ago, Mike said: I presume you haven't told her yet that it's all your fault? Believe me Mike, in the Bullbasket household, EVERYTHING is my fault. 3 Link to comment Share on other sites More sharing options...
Pete in Lincs Posted September 1, 2020 Share Posted September 1, 2020 21 hours ago, alt-92 said: something on the backend with mail flow. That sounds like an industrial disease that affects old Postmen 4 Link to comment Share on other sites More sharing options...
PlaStix Posted September 1, 2020 Share Posted September 1, 2020 Outlook support have obviously given up on my case. Not had a reply since this morning when I mentioned what alt-92 had suggested might be the issue. Link to comment Share on other sites More sharing options...
Mike Posted September 1, 2020 Share Posted September 1, 2020 I've had a bit of feedback from Support now, and it seems that our IP address had found its way onto Microsoft's block list (no idea why). They've submitted a request to clear the block, so things should return to normal fairly soon. They've offered a way of keeping our IP "clean", but it's a fairly substantial (for what it is) monthly cost that seems a bit too much like protection money to me. I don't know about you guys, but someone telling me they can keep us from being blocked for a price seems a bit immoral There's a benefit to it though, so if these outages affect enough people we'd certainly have to consider it, but as I've been able to fix it in the past by liasing with Support, it seems better to keep doing that, and save the money each month for keeping the forum running. 4 1 Link to comment Share on other sites More sharing options...
keefr22 Posted September 1, 2020 Author Share Posted September 1, 2020 Thanks Mike, I'll let you know if (when - be positive!) they start coming through again. 7 minutes ago, Mike said: but as I've been able to fix it in the past by liasing with Support, it seems better to keep doing that, and save the money each month for keeping the forum running. Sounds like a plan to me! 👍 Keith 1 Link to comment Share on other sites More sharing options...
Mike Posted September 2, 2020 Share Posted September 2, 2020 Any joy yet? I think they said something like 48 hours or so 1 Link to comment Share on other sites More sharing options...
alt-92 Posted September 2, 2020 Share Posted September 2, 2020 19 hours ago, Mike said: don't know about you guys, but someone telling me they can keep us from being blocked for a price seems a bit immoral No doubt routing your mail via their smarthost service with added antivirus-and-other-stuff-thou-shalt-pay-for 1 Link to comment Share on other sites More sharing options...
PlaStix Posted September 2, 2020 Share Posted September 2, 2020 Hi Mike. Nothing arrived from Britmodeller yet. I checked in Junk too. Kind regards, Stix 1 Link to comment Share on other sites More sharing options...
Mike Posted September 2, 2020 Share Posted September 2, 2020 Thanks - if you could all let me know if/when it starts (possibly with a massive sootfall), I'd be grateful so I can put this to bed or chivvy them up Link to comment Share on other sites More sharing options...
keefr22 Posted September 2, 2020 Author Share Posted September 2, 2020 Nothing here either Mike. K Link to comment Share on other sites More sharing options...
Vinnie Posted September 2, 2020 Share Posted September 2, 2020 Nobody ever messages me so no difference.😢 🤣🤣 1 Link to comment Share on other sites More sharing options...
badger Posted September 3, 2020 Share Posted September 3, 2020 Nothing here I'm afraid - either general notifications or PMs. All the best Ben Link to comment Share on other sites More sharing options...
keefr22 Posted September 3, 2020 Author Share Posted September 3, 2020 1 hour ago, badger said: Nothing here I'm afraid - either general notifications or PMs. Same here, no change. K Link to comment Share on other sites More sharing options...
PlaStix Posted September 3, 2020 Share Posted September 3, 2020 Still nothing arrived for me either. Weirdly -Outlook Support just got in touch to ask if my problem was fixed so I said no - not yet. Kind regards, Stix Link to comment Share on other sites More sharing options...
keefr22 Posted September 3, 2020 Author Share Posted September 3, 2020 9 minutes ago, PlaStix said: Weirdly -Outlook Support just got in touch to ask if my problem was fixed so I said no - not yet. This was what I meant earlier about getting more sense from talking to my cat - they are ''support'', they should be fixing it and they should know when they have done!! 🤣 K 1 Link to comment Share on other sites More sharing options...
DalekCheese Posted September 4, 2020 Share Posted September 4, 2020 I’ve just checked, I’m not getting BM notifications either. Odd. Link to comment Share on other sites More sharing options...
PlaStix Posted September 4, 2020 Share Posted September 4, 2020 I've still not any notification emails from Britmodeller or YouTube. And I've not heard anything more from Outlook Support. I've just installed an update for mobile Outlook but still nothing. I'm still getting notifications from other websites. Kind regards, Stix Link to comment Share on other sites More sharing options...
alt-92 Posted September 4, 2020 Share Posted September 4, 2020 58 minutes ago, PlaStix said: I've just installed an update for mobile Outlook but still nothing. It's not client related (e.g. apps). The best check is the web interface - Outlook dot com is basically Exchange Online, just like Office365 uses, with the same Antispam/Virus/bladibla bits. Link to comment Share on other sites More sharing options...
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