Email notifications in Outlook

[PlaStix]

Thank you Mike. I have have contacted Microsoft support who have suggested a couple of things (using web version through Chrome and updating to the newest app - which I already had). So no luck yet.

Kind regards, 

Stix

 

[keefr22]

1 hour ago, PlaStix said:

I have have contacted Microsoft support who have suggested a couple of things

 

Good grief, last time I tried it was like talking to a brick wall - I'll have to give it another go! 

 

1 hour ago, PlaStix said:

using web version through Chrome

 

I'm using that on W10 on one laptop & W7 on another, neither working....

 

K

[alt-92]

if you do, please make sure to get it through their heads this isn't a client (App) issue but something on the backend with mail flow.

[PlaStix]

11 hours ago, alt-92 said:

if you do, please make sure to get it through their heads this isn't a client (App) issue but something on the backend with mail flow.

I have just mentioned this to them. They are still replying at the moment.

[keefr22]

24 minutes ago, PlaStix said:

I have just mentioned this to them. They are still replying at the moment.

 

Many thanks for doing that Stix, I haven't had the energy to try contacting them yet.

 

Small update though, I've had notifications from two of the other forums that went missing, so it does look like it's only BM that I'm now not getting them from.

 

K

[Bullbasket]

I know that this isn't a lot of use here, but I have switched off all of the "Notify me of replies", because as well as coming through to my laptop, they also come through to my wife's desktop, and to quote the eloquent remark that she made to me "I'm sick and tired of Britbloodymodeller clogging up my emails". She's not a fan.

 

John.

[Mike]

4 hours ago, Bullbasket said:

and to quote the eloquent remark that she made to me "I'm sick and tired of Britbloodymodeller clogging up my emails". She's not a fan.

I presume you haven't told her yet that it's all your fault?

[Bullbasket]

11 minutes ago, Mike said:

I presume you haven't told her yet that it's all your fault?

Believe me Mike, in the Bullbasket household, EVERYTHING is my fault.

[Pete in Lincs]

21 hours ago, alt-92 said:

something on the backend with mail flow.

That sounds like an industrial disease that affects old Postmen

[PlaStix]

Outlook support have obviously given up on my case. Not had a reply since this morning when I mentioned what alt-92 had suggested might be the issue.

[Mike]

I've had a bit of feedback from Support now, and it seems that our IP address had found its way onto Microsoft's block list (no idea why).  They've submitted a request to clear the block, so things should return to normal fairly soon.  They've offered a way of keeping our IP "clean", but it's a fairly substantial (for what it is) monthly cost that seems a bit too much like protection money to me.  I don't know about you guys, but someone telling me they can keep us from being blocked for a price seems a bit immoral There's a benefit to it though, so if these outages affect enough people we'd certainly have to consider it, but as I've been able to fix it in the past by liasing with Support, it seems better to keep doing that, and save the money each month for keeping the forum running.   

[keefr22]

Thanks Mike, I'll let you know if (when - be positive!) they start coming through again.

 

7 minutes ago, Mike said:

but as I've been able to fix it in the past by liasing with Support, it seems better to keep doing that, and save the money each month for keeping the forum running.

 

Sounds like a plan to me! 👍

 

Keith

[Mike]

Any joy yet?  I think they said something like 48 hours or so

[alt-92]

19 hours ago, Mike said:

don't know about you guys, but someone telling me they can keep us from being blocked for a price seems a bit immoral

No doubt routing your mail via their smarthost service with added antivirus-and-other-stuff-thou-shalt-pay-for

 

 

[PlaStix]

Hi Mike. Nothing arrived from Britmodeller yet. I checked in Junk too.

Kind regards, 

Stix

[Mike]

Thanks - if you could all let me know if/when it starts (possibly with a massive sootfall), I'd be grateful so I can put this to bed or chivvy them up

[keefr22]

Nothing here either Mike.

 

K

[Vinnie]

Nobody ever messages me so no difference.😢 🤣🤣

[badger]

Nothing here I'm afraid - either general notifications or PMs.

 

All the best

Ben

[keefr22]

1 hour ago, badger said:

Nothing here I'm afraid - either general notifications or PMs.

 

 

Same here, no change.

 

K

[PlaStix]

Still nothing arrived for me either. Weirdly -Outlook Support just got in touch to ask if my problem was fixed so I said no - not yet.

Kind regards, 

Stix

[keefr22]

9 minutes ago, PlaStix said:

Weirdly -Outlook Support just got in touch to ask if my problem was fixed so I said no - not yet.

 

This was what I meant earlier about getting more sense from talking to my cat - they are ''support'', they should be fixing it and they should know when they have done!!  🤣

 

K

 

 

[DalekCheese]

I’ve just checked, I’m not getting BM notifications either. Odd.

[PlaStix]

I've still not any notification emails from Britmodeller or YouTube. And I've not heard anything more from Outlook Support. I've just installed an update for mobile Outlook but still nothing. I'm still getting notifications from other websites.

Kind regards, 

Stix

[alt-92]

58 minutes ago, PlaStix said:

I've just installed an update for mobile Outlook but still nothing.

It's not client related (e.g. apps). 
The best check is the web interface - Outlook dot com is basically Exchange Online, just like Office365 uses, with the same Antispam/Virus/bladibla bits.