Current (17/01/2025) Issues with Site Slow Loading Poll

[bootneck]

I am still suffering with the "Sorry, there was an error loading more activity." when trying to load the next page.  Another, real, frustration is when I get to the bottom of the forum and having to wait 20 seconds for the "Mark site read" to activate after selecting it.  Moving back a page, or editing anything, requires two or three attempts to action or save because the action times out.

 

Mike

[RAF4EVER]

Just got another 522 error at 14:35, trying to give a reaction to a post in Real Aviation

[Mike]

3 hours ago, bootneck said:

I am still suffering with the "Sorry, there was an error loading more activity." when trying to load the next page.  Another, real, frustration is when I get to the bottom of the forum and having to wait 20 seconds for the "Mark site read" to activate after selecting it.  Moving back a page, or editing anything, requires two or three attempts to action or save because the action times out.

 

Mike

Have you tried other browsers or devices Mike?  Although I've had the JSON thing pop up once here, I've not got/had any of the sloth that you are suffering.  If you've got access to another machine, give it a go there, or even a laptop/tablet to see if it's your internet, your machine, or even your user that's an issue.  The "broken user" thing has only ever happened once in the whole time we've been online (1 in 36,000), but try logging out and repeating the steps that are taking so long to complete.  If it's still slow, we can rule out your User being bust, which will be one less thing to consider.  If it's fine on another browser/device, your installation may have gone pop, but if it's the same everywhere, we have to then turn to your ISP, your IP or the site giving you some kind of grief.

 

You did reboot your router at some point during this did you?  If not, give that a try, and leave it switched off for 10 minutes or as long as you can.  You might get a different IP address by the time you reboot it, in which case we could then rule out your IP being picked on.

 

Let me know, and make sure I see it by summoning me, would you?

[Mike]

1 hour ago, RAF4EVER said:

Just got another 522 error at 14:35, trying to give a reaction to a post in Real Aviation

You're particularly blessed by getting a 552.  Most of us only get a 500 error, so you're 52 ahead of us

 

Seriously though, the 500 and 552 are transitory errors that have been impossible to get Support to fix (mainly because they don't have the patience to hang around to get one, I suspect), but will hopefully get lost in the inevitable server move we'll be making some time this year.

[RAF4EVER]

Had 2 x 522 errors today, yesterday was good day no 522 errors, just a couple of 500 which hitting Reload Current page fixes

[bootneck]

1 hour ago, Mike said:

Let me know, and make sure I see it by summoning me, would you?

Hi Mike,

 

I am begining to get used to the problems, so I'm not getting as frustrated with it as much now.  I have noticed though that I am putting off using BM for general stuff now.

 

I have had the broadband checked, after switching the router off for an hour, and get the following results:

Ping 21 ms;  Down speed:  144.5 MB/s;  Up speed: 28.48 MB/s.  Those numbers appear to be good for my requirements.

I have done all the checks that HP, MS and FF have recommended and all pass without issues.

I have performed an IPconfig flush DNS and  Chkdsk /F etc.

My PC is an HP Envy desktop with 32 GB installed memory.

 

I shall try to get over to daughter's place sometime to do tests using her device, browser and broadband; however, I am limited as to when I can do that.  Being a nurse who works nights, I can't go on her sleep days, or on training days which seem a lot at the moment.  The hospitals have high numbers of Covid and Flu patients, in addition to normal ailments and injuries which means she, and her team, are doing more shifts than average.  I will try to get some time over there.

 

My next thoughts were to reinstall Windows, perhaps maybe go back to Windows 10 as some people seem to think that is the better option.  My only concern is to what I might lose in the process.  

All my data is on the D drive so it would only be the general stuff on the C drive; however, I don't know about all the "hidden" stuff that might impact my machine.  There are also all the programs installation that are contained in the Program Files folders.   I could do a backup and then bring them back into the new Windows installation but, should the problem be hidden in those, then I would only re-infect the new installation.

 

Obviously, I know very little about these things and am just guesstimating my way through all these scenarios, or acting on peoples recommendations.

 

cheers,

Mike

[Mike]

6 minutes ago, bootneck said:

I don't know about all the "hidden" stuff that might impact my machine. 

A reinstall is a bit of sledgehammer to crack a rather obtuse nut, but you'll find a lot of the "hidden" stuff in the Users folder in the root of C:/, which itself is a hidden folder in Windows as it installs, so needs unhiding in your Explorer settings first, if you haven't already.  I tend to do that as part of the reinstall process, as you'll need it.  One of the things I hate most about Windows is the sheer stupidity and seemingly random location of the various places it dumps its files.  If you get a new Apple anything, it all just transfers over without a moment of thought after you've logged into your account, but unless you know your way around Windows, you're almost guaranteed to lose something in the process, unless you've got a new SSD/HDD/NVMe drive, and can cherry-pick the old stuff you lost after the install on a fresh drive.  Not everyone can either afford to, or have the tech-know to carry out that kind of task though, so it's a bloomin' nuisance for the most part

[Mike]

19 hours ago, bootneck said:

 

Obviously, I know very little about these things and am just guesstimating my way through all these scenarios, or acting on peoples recommendations.

You know a lot more than you crack on, you devious bugger Something has been bugging me about your issues for a while now, and I'm starting to think I might have had a similar situation in the past myself, but it's so far in the mists of the past that I can't remember what happened, or what the solution was.  I've got a feeling I eventually reinstalled my PC.  I know enough to find most of the data, and have a few spare SSDs knocking about that I can use to back up my C:/ drive.  It's a big job though, and usually takes about a day of concerted effort, followed by the occasional "oh damn, I forgot to do that!" over the following few days.  If you've got an external drive that's at least as large as your OS drive, you could use it to back it up, and I can recommend Macrium Reflect, which is free for personal use, although you have to download it using a "live" installer from their site, rather than downloading an .exe or .msi file to run in your own good time.  It builds a total copy of your original drive without skipping anything, so all your old data is preserved.  After the wipe and reinstall, install your apps, and then copy across your data (the hidden stuff), and wonder where the day went.

 

I'd still prefer you use a different device first though, either at home to check if your IP or PC is cursed (can you borrow a laptop?), or at another location that does a similar process.  Log in, test your usual files, and see whether you're a sloth elsewhere.  The only downside of using someone else's IP is that it doesn't check your PC, Router and whatever your ISP gets up to with your data once it leaves the house.

[bootneck]

53 minutes ago, Mike said:

You know a lot more than you crack on, you devious bugger

Moi?   

 

Your previous post, about a spare SD drive, reminded me that I still have the one from my previous PC.  It appears to still have the Windows 10 files and folders on it.   I am currently doing a backup of my Window 11 drive then I shall swap the two drives out and see if there is any improvement on BM with the W10 drive.

I have a suspicion that my PC problems are down to a recent Windows upgrade.  It might have added in some latency in actioning some events, therefore causing timeouts.

 

Mike

[Mike]

3 minutes ago, bootneck said:

I have a suspicion that my PC problems are down to a recent Windows upgrade.  It might have added in some latency in actioning some events, therefore causing timeouts.

I guess it's possible, as MS are renowned for screwing things up from time-to-time.  As long as you've not changed your hardware configuration, things should be OK, and as you know how to swap 'em out, you should be good.  Might be worth putting a label on one to make sure you can tell 'em apart though

 

It's one of the problems with systems that are under constant upgrade, whether it's your OS or other software components.  A few months ago there was an update to VLC on AppleTV (TVOS) that completely cut us off from all the files on our NAS.  it took a couple of days for them to fix it, and I wonder sometimes how many people spent money on replacing hardware or getting help from A N Other they didn't need as a result of that.

[bootneck]

Interestingly, I have just had the backup routine fail with the following error message.

 

could this be a contributory cause?

 

Mike

[ckw]

35 minutes ago, bootneck said:

Interestingly, I have just had the backup routine fail with the following error message.

It won't be helping - if incoming data is trying to write to bad sectors (e.g. cookies), then yes it could cause problems. I would get your disk checked and repaired if possible before doing anything else.

 

Cheers

 

Colin

[ckw]

1 hour ago, bootneck said:

I am currently doing a backup of my Window 11 drive then I shall swap the two drives out and see if there is any improvement on BM with the W10 drive.

I don't think its as easy as that - if you are dealing with pre-installed Windows (i.e. using an OEM licence) then the OS is tied to the motherboard. If you bought Windows separately (retail licence), then you can but you may have to reconfigure your boot drive. Add the replacement drive and configure it to act as the boot drive. Only then remove the Win 11 drive. You also may need to reregister Windows. Microsoft don't make anything easy. 

 

I think I would create a recovery drive from your current system replace the disk and then rebuild from scratch. Of course you would have to re-install everything manually. Last time I did this took me the best part of 2 days to get everything working properly again.

 

Cheers

 

Colin

[bootneck]

The swapout didn't work, the C drive is a small card, something like a miniature memory card and is fitted directly onto the motherboard.  I removed this and caused the bitlocker security to kick in.  It has taken me the best part of the last hour to recover from that.

I think that I shall try to make dual boot, by adding the SD card with Windows 10 on it, into the slot that my data disk is situated.  These have the same connection interfaces so I can at least swap those out.

 

cheers,

Mike

[bootneck]

Hi @Mike,

 

I spent most of last night and this morning logging in to other modelling sites, Facebook, Google Maps and Google Earth etc., and found that the responses are super fast.  Loading and reloading, searching, editing and saving were virtually instant.

 

cheers,
Mike

EDIT:  I have just borrowed daughter's laptop and did some tests with her machine.  The tests were good and Britmodeller was acting normally, with good responses.   I checked the browser on her machine and it is called DuckDuckGo, which I don't know much about.

I have just installed this browser onto my PC and did some initial tests.  Britmodeller appears to be running fine with this browser.  I need to do more intensive tests, such as loading images, editing them, loading and reloading etc., but at least I may have identified a solution.  I still don't know the cause, because Chrome showed similar problems as I have with Firefox.

 

cheers,
Mike

[bootneck]

I have done more tests and BM is coming up fine and I haven't found any glitches yet.  I think I shall continue using DuckDuckGo and see how things are over the next couple of weeks.

 

cheers,
Mike

[RAF4EVER]

Just got another 522 error at 20:45 local time., lasting 15 minutes

[RAF4EVER]

Just got another 522 error at 22:00 local time., lasting 15 minutes

[bentwaters81tfw]

On 25/01/2025 at 13:32, bootneck said:

Hi @Mike,

 

I spent most of last night and this morning logging in to other modelling sites, Facebook, Google Maps and Google Earth etc., and found that the responses are super fast.  Loading and reloading, searching, editing and saving were virtually instant.

 

cheers,
Mike

EDIT:  I have just borrowed daughter's laptop and did some tests with her machine.  The tests were good and Britmodeller was acting normally, with good responses.   I checked the browser on her machine and it is called DuckDuckGo, which I don't know much about.

I have just installed this browser onto my PC and did some initial tests.  Britmodeller appears to be running fine with this browser.  I need to do more intensive tests, such as loading images, editing them, loading and reloading etc., but at least I may have identified a solution.  I still don't know the cause, because Chrome showed similar problems as I have with Firefox.

 

cheers,
Mike

Been using DDG for years. Very good and no trackers.

[dnl42]

Just had the event at Tue Jan 28 16:17:31 UTC 2025

I hadn't see one for a few days

[bentwaters81tfw]

Third time today.

https://www.britmodeller.com/forums/?app=core&module=system&controller=ajax&do=instantNotifications&csrfKey=1b9d27a044a67ba1637e3f7ff461d5ee&notifications=0&messages=0

[Mike]

On 25/01/2025 at 13:32, bootneck said:

I have just installed this browser onto my PC and did some initial tests.  Britmodeller appears to be running fine with this browser.  I need to do more intensive tests, such as loading images, editing them, loading and reloading etc., but at least I may have identified a solution.  I still don't know the cause, because Chrome showed similar problems as I have with Firefox.

That's good to hear, which is kinda what I expected, as I would expect these kind of things to happen to everyone if it was a site issue. 

 

The little card you mentioned is probably an NVMe drive, a successor to the SSD that looks like a 2.5" drive.  Not only are these things wee-tiny, but they are also much faster than the older SSDs.  A HDD would go for about 6mb/s (IIRC), while an SSD would do 500mb/s (roughly), while a Gen4 PCIe NVMe would do 7,000mb/s, and the new gen5 PCIe NVMEs do 14,000mb/s, and need coolers as they run so fast.  Technology is great when it works

 

On 27/01/2025 at 21:15, RAF4EVER said:

Just got another 522 error at 22:00 local time., lasting 15 minutes

I just did a search on this error, as I've never heard of it before, apart from your previous post the other day.  Here's a link to a detailed discussion of the error, and what could fix it:

 

https://www.hostinger.co.uk/tutorials/error-522

 

Not sure who the hosts are, but it'll probably apply to any Cloudflare related 522 issues.  Have a read & see if you can fix it that way Let me know if you have any success, as staring at an error message for 15 minutes is not fun.

[bootneck]

Hi Mike,

 

I had a notification glitch at about 4pm this afternoon but that is the only problem that I've seen since last Saturday; apart from the standard 500 errors of course.

Thanks for doing all the checks and tests at your end, we do appreciate your efforts.

 

cheers,
Mike

[Back in the Saddle]

Having a few issues today with slow loading and an inability to edit replies.

 

Macbook/Safari

[dnl42]

On 1/29/2025 at 9:06 AM, Mike said:

I just did a search on this error, as I've never heard of it before, apart from your previous post the other day.  Here's a link to a detailed discussion of the error, and what could fix it:

 

https://www.hostinger.co.uk/tutorials/error-522

 

Not sure who the hosts are, but it'll probably apply to any Cloudflare related 522 issues.  Have a read & see if you can fix it that way Let me know if you have any success, as staring at an error message for 15 minutes is not fun.

Mike,

 

The info at the URL, including the video, appear to discuss server-side issues. Actions for you...