Bozothenutter Posted January 25 Share Posted January 25 How long do they take to ship? All I have is a confirmation mail, for an order placed two weeks ago. Link to comment Share on other sites More sharing options...
europapete Posted January 25 Share Posted January 25 Abour 3 weeks on average to me here in RI 1 Link to comment Share on other sites More sharing options...
Paul Thompson Posted January 25 Share Posted January 25 (edited) Have a look at this, from the horses mouth so to speak, or at least from ther WIndsock Facebook page. Don't jump when you see the skull and crossbones.............. https://www.facebook.com/photo/?fbid=184790860819176&set=gm.8848708635201248&idorvanity=1147483955323793 Paul. Edited January 25 by Paul Thompson Link to comment Share on other sites More sharing options...
Bozothenutter Posted January 25 Author Share Posted January 25 1 hour ago, Paul Thompson said: Have a look at this, from the horses mouth so to speak, or at least from ther WIndsock Facebook page. Don't jump when you see the skull and crossbones.............. https://www.facebook.com/photo/?fbid=184790860819176&set=gm.8848708635201248&idorvanity=1147483955323793 Paul. Closed group apparently.... Link to comment Share on other sites More sharing options...
Paul Thompson Posted January 25 Share Posted January 25 3 minutes ago, Bozothenutter said: Closed group apparently.... Then I'll cut and paste the relevant text because it's adressed to his customers, so people here count. Posted January 14th: AN IMPORTANT NOTICE REGARDING ALL RECENT OVERSEAS' ORDERS FROM OUR WEBSTORE! Following notification from Royal Mail of an overseas 'cyber' incident causing severe disruption, their advice has been to temporarily suspend sending mail abroad. This incident has been reported to the UK cyber intelligence agency and Police dealing with serious crime. We have therefore suspended all orders received here from 12 January which are all packed and ready to go and if within one working week the situation has not been resolved, we will seek alternative means to get your orders to you safely. We apologise for this breakdown in our normal 48-hour turnaround service; you will appreciate it is completely out of our hands. Thank you for your understanding and patience and immediately we have further news we will let customers know... Ray and Angie, Albatros Productions Ltd. Paul. 2 Link to comment Share on other sites More sharing options...
Bozothenutter Posted January 25 Author Share Posted January 25 Thanks @Paul Thompson for that. Bit of an oversight putting it in a closed group and not directly into a paying customers mailbox Being informed creates goodwill..... 1 Link to comment Share on other sites More sharing options...
europapete Posted January 25 Share Posted January 25 (edited) Thanks Paul. Everybody, I had a notice today from Hatton's Model Railways to the same effect. They are using DHL and a couple of others to ship international. My experience with DHL is VERY GOOD! I use them quite often for parts shipping to my shop and for hobby stuff from Europe. Quick, on time, and accurate tracking has been my experience. BZN, Yes, they should put that out there on the website. Edited January 25 by europapete 1 Link to comment Share on other sites More sharing options...
Bozothenutter Posted January 26 Author Share Posted January 26 9 hours ago, europapete said: Thanks Paul. Everybody, I had a notice today from Hatton's Model Railways to the same effect. They are using DHL and a couple of others to ship international. My experience with DHL is VERY GOOD! I use them quite often for parts shipping to my shop and for hobby stuff from Europe. Quick, on time, and accurate tracking has been my experience. BZN, Yes, they should put that out there on the website. I found it on the website. There is a headline on the bottom of the page. The actual info is even lower in the page footer. 1 Link to comment Share on other sites More sharing options...
Paul Thompson Posted January 26 Share Posted January 26 Just had an email from Hannants, they were affected by the same thing and say they've just restarted dispatching overseas orders. Paul. Link to comment Share on other sites More sharing options...
Bozothenutter Posted February 28 Author Share Posted February 28 Aviattic only just shipped my order from Jan 3....only got an explanation after I asked. I understand the reason, but do, DO communicate! Link to comment Share on other sites More sharing options...
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