treker_ed Posted September 8, 2021 Share Posted September 8, 2021 2 hours ago, DamnFockes said: 'We are due to receive all issues up to date on 22nd September and will be sent out then. We apologise for the delay but this has been out of our control.' Really? How can it be out of your control? Brexit, the lack of lorry drivers, Covid (again) ... needless to say I haven't received my order placed on 15 August nor any email to explain why they have just, in effect, stolen my money (because that's what it is when you take payment for goods or services that you know you cannot deliver). And that's not speculation, that's a fact. So why have you not gone down the path of organising or requesting a refund? https://www.thinkmoney.co.uk/blog/whats-the-difference-between-section-75-and-chargeback/ As I did when no magazines were forthcoming, instead of ranting and raving, and making libellous allegations of theft I just contacted my bank and got them to sort it out. You have options available to you. 2 Link to comment Share on other sites More sharing options...
Mike Posted September 8, 2021 Share Posted September 8, 2021 The sensible steps if you're concerned is to follow Ed's advice above. I've no dog in this fight, but I'd be getting in touch with my bank if I had. Let's stop with the potentially libellous comments too. That's a rather self-destructive method of communication that could land you in hot water financially if someone's minded to "make an example" of you. Back to the red font again, as some people don't seem to listen otherwise. 3 Link to comment Share on other sites More sharing options...
Whofan Posted September 8, 2021 Share Posted September 8, 2021 1 hour ago, treker_ed said: @Whofan Keep an eye on the time scale. They quoted me 5 to 7 working days. The refund didn't appear in my account and I had to go via my bank and raise it as a chargeback/Visa Dispute. They got the refund back for me that way. @treker_ed, thanks. will do, thanks for the advice. I paid with a credit card, so might have some difficulty there. But I'm sure I'll get it - hopefully sooner! Link to comment Share on other sites More sharing options...
DamnFockes Posted September 8, 2021 Share Posted September 8, 2021 There’s nothing libellous about stating the obvious fact that taking money when you know you haven’t got the goods in hand is deception at best, theft at worse. There is nothing on the website to suggest the magazines are out of stock and they said they would send the goods I paid for in a matter of days. They haven’t so I will ask for a refund from my bank and pursue the matter further with Trading Standards. I hope you all get the magazines you have been promised after 22 September. I am asking for a refund and as I’m not a subscriber, I won’t concern myself with it anymore. Link to comment Share on other sites More sharing options...
Graham Boak Posted September 8, 2021 Share Posted September 8, 2021 41 minutes ago, DamnFockes said: There’s nothing libellous about stating the obvious fact that taking money when you know you haven’t got the goods in hand is deception at best, theft at worse. Well, yes there is. It is entirely normal business practice to take money in advance of having the goods in hand. A magazine subscription is one example, but others are where adverts have to be placed early to meet publication dates: earlier than the goods are to hand. The goods don't always turn up in time, but the advertiser is not necessarily criminally inclined. I would agree that good practice would be not to cash the cheque/charge the card until posting the goods, but I don't think that this is universal, nor that taking the money is necessarily proof of deceit or criminal practice. This long saga is certainly reflecting extremely badly on the magazine producers but that in itself is not necessarily theft. 2 Link to comment Share on other sites More sharing options...
Random Username Posted September 8, 2021 Share Posted September 8, 2021 I must say I completely agree with Mike we need to make sure Britmodeller can not be brought in to dis repute . However like all others I would like ma publications to explain/apologise/ or be held to account. I had been quite co operative with them and a long time subscriber to not have been worth the truth is pretty upsetting.....I assume they won’t be at Telford Link to comment Share on other sites More sharing options...
matto21 Posted September 8, 2021 Share Posted September 8, 2021 Excuse my ignorance, but is the digital edition available to download? I've never even considered a digital edition of a magazine before so don't want to pay for a download if it doesn't exist. Link to comment Share on other sites More sharing options...
treker_ed Posted September 8, 2021 Share Posted September 8, 2021 1 hour ago, matto21 said: Excuse my ignorance, but is the digital edition available to download? I've never even considered a digital edition of a magazine before so don't want to pay for a download if it doesn't exist. I believe so. They were available for the June & July issues last time I looked, which is when I was buying my copies of the 4 magazines I was outstanding at the time. But as I prefer physical copies to read, that's why I didn't go for the digital. Link to comment Share on other sites More sharing options...
Latinbear Posted September 9, 2021 Share Posted September 9, 2021 I don't buy either SAMI or MAM and therefore don't pay any attention to which issue is on the shelves of my local newsagent but given the topic of this thread I decided to have a look this morning and for what it's worth both are the May issues. Link to comment Share on other sites More sharing options...
Stephen Posted September 9, 2021 Share Posted September 9, 2021 13 hours ago, matto21 said: Excuse my ignorance, but is the digital edition available to download? I've never even considered a digital edition of a magazine before so don't want to pay for a download if it doesn't exist. The current digital issue of MAM is the August issue , SAMI is August/September . Link to comment Share on other sites More sharing options...
Ade H Posted September 9, 2021 Share Posted September 9, 2021 (edited) 22 hours ago, DamnFockes said: There’s nothing libellous about stating the obvious fact that taking money when you know you haven’t got the goods in hand is deception at best, theft at worse. I have sympathy for your position, but one has to assume good faith insofar as a company which sells products probably holds genuine hope of being able to fulfill orders. It's not really comparable to, say, a cowboy trader who takes someone's money with no intention of providing the service. BTW, that "dull" emoji which Mike used earlier looks so much like Donald Trump! Edited September 9, 2021 by Ade H Link to comment Share on other sites More sharing options...
GrahamP Posted September 9, 2021 Share Posted September 9, 2021 Having had a number of problems with receiving my copies of SAMI earlier this year I reluctantly cancelled my subscription. In hindsight I feel that was a wise move. I’ve not seen any copies of SAMI in WHSmiths or Tesco’s for a long time either. Companies House still show MA publications accounts are long outstanding which doesn’t fill me with confidence. Why doesn’t MA publications put out a press release and simply let their customers know what is going on? 7 Link to comment Share on other sites More sharing options...
Roland Pulfrew Posted September 13, 2021 Share Posted September 13, 2021 Another subscriber with nothing received. Renewed subscription in April and have received nothing since. Link to comment Share on other sites More sharing options...
bigbadbadge Posted September 13, 2021 Share Posted September 13, 2021 I emailed them and asked for my subscription copies from June to date or a pro rara refund and I just got the standard reply others got about delays and the 23nd September etc bla bla bla. I know I am not likely to see them , but thought it was worth a go!!! Chris Link to comment Share on other sites More sharing options...
spruecutter96 Posted September 13, 2021 Share Posted September 13, 2021 I really don't want to stir up a hornets-nest, but perhaps folks should start reading between the lines here... Chris. 2 Link to comment Share on other sites More sharing options...
Jon Bryon Posted September 14, 2021 Share Posted September 14, 2021 There are also a few posts on FB now from ex-SAMI contributors complaining about not being paid... Jon 2 Link to comment Share on other sites More sharing options...
Des Posted September 14, 2021 Share Posted September 14, 2021 9 hours ago, Jon Bryon said: There are also a few posts on FB now from ex-SAMI contributors complaining about not being paid... There should be a badge for that. 1 1 Link to comment Share on other sites More sharing options...
Paul Bradley Posted September 14, 2021 Share Posted September 14, 2021 3 hours ago, Des said: There should be a badge for that. ....and a tie.... 1 1 Link to comment Share on other sites More sharing options...
Paul Bradley Posted September 14, 2021 Share Posted September 14, 2021 12 hours ago, Jon Bryon said: There are also a few posts on FB now from ex-SAMI contributors complaining about not being paid... Jon Interesting - I just went to look at the page and it tells me that the SAMI FB page is "no longer available"...... Link to comment Share on other sites More sharing options...
Hardtarget Posted September 14, 2021 Share Posted September 14, 2021 1 minute ago, Paul Bradley said: Interesting - I just went to look at the page and it tells me that the SAMI FB page is "no longer available"...... AHvent seen the page in quote some time. Mark told me that they havent used SM for over a year. Perhaps they should to stop speculaiton or indeed file some facts. Link to comment Share on other sites More sharing options...
MikeC Posted September 15, 2021 Share Posted September 15, 2021 On 9/14/2021 at 1:05 AM, Jon Bryon said: There are also a few posts on FB now from ex-SAMI contributors complaining about not being paid... Jon Not surprised, and although I haven't mentioned it on FB I'm one of them. Link to comment Share on other sites More sharing options...
Jon Bryon Posted September 15, 2021 Share Posted September 15, 2021 50 minutes ago, MikeC said: Not surprised, and although I haven't mentioned it on FB I'm one of them. Maybe you should as one of the complainants has announced he just got paid after going public on FB! Jon Link to comment Share on other sites More sharing options...
KLN Posted September 23, 2021 Author Share Posted September 23, 2021 Thank you for your email. I can confirm we have received a delivery this morning and all outstanding orders will be fulfilled and dispatched over the next couple of days. Best regards Sophie Copy of email received this morning, we shall see. 1 Link to comment Share on other sites More sharing options...
Samuraiwarrior Posted September 23, 2021 Share Posted September 23, 2021 Thanks for the update. It is now a waiting game...... Just for a change. 2 Link to comment Share on other sites More sharing options...
Stephen Posted September 23, 2021 Share Posted September 23, 2021 The electronic versions of MAM and SAMI are available for October. Link to comment Share on other sites More sharing options...
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