Gary Brantley Posted September 15, 2020 Share Posted September 15, 2020 I'll add my voice to the choir. I haven't received any notifications from BM in several days. And yes, that's through my Hotmail account too. 1 Link to comment Share on other sites More sharing options...
keefr22 Posted September 16, 2020 Author Share Posted September 16, 2020 9 hours ago, Gary Brantley said: I'll add my voice to the choir. I haven't received any notifications from BM in several days. And yes, that's through my Hotmail account too. Right annoying, isn't it?! K Link to comment Share on other sites More sharing options...
Gary Brantley Posted September 16, 2020 Share Posted September 16, 2020 3 hours ago, keefr22 said: Right annoying, isn't it?! K Too bloody right mate. I sent Outlook support an email yesterday...we'll see what happens next I suppose. 1 Link to comment Share on other sites More sharing options...
Corsairfoxfouruncle Posted September 17, 2020 Share Posted September 17, 2020 Just figured this out myself, I haven't received an update or notification from the Forum in a couple of weeks. Link to comment Share on other sites More sharing options...
Gary Brantley Posted September 19, 2020 Share Posted September 19, 2020 (edited) On 9/17/2020 at 12:13 AM, Corsairfoxfouruncle said: Just figured this out myself, I haven't received an update or notification from the Forum in a couple of weeks. Yep. The last notification I received was Aug. 27. 😲 And equally as maddening, I've now sent two emails to Outlook support with no acknowledgement at all. That's poor support, imho. Edited September 19, 2020 by Gary Brantley 1 Link to comment Share on other sites More sharing options...
Corsairfoxfouruncle Posted September 19, 2020 Share Posted September 19, 2020 1 hour ago, Gary Brantley said: Yep. The last notification I received was Aug. 27. 😲 And equally as maddening, I've now sent two emails to Outlook support with no acknowledgement at all. That's poor support, imho. Its got to be outlook as thats my primary email. 1 Link to comment Share on other sites More sharing options...
keefr22 Posted September 19, 2020 Author Share Posted September 19, 2020 14 hours ago, Gary Brantley said: That's poor support It's no support imo! But I guess they just couldn't care less.... Keith 1 Link to comment Share on other sites More sharing options...
Gary Brantley Posted September 19, 2020 Share Posted September 19, 2020 14 minutes ago, keefr22 said: It's no support imo! But I guess they just couldn't care less.... Keith True mate. That's the impression I'm getting as well. Link to comment Share on other sites More sharing options...
Rick Brown Posted September 21, 2020 Share Posted September 21, 2020 Still the same. Missed a PM yesterday that would could have saved me a few quid. (Cheers Pete!). Swapped to my gmail account.. Rick. Link to comment Share on other sites More sharing options...
keefr22 Posted September 21, 2020 Author Share Posted September 21, 2020 1 hour ago, Rick Brown said: Swapped to my gmail account.. I was thinking of doing that, but when I went todo it the forum page said something about having to re-activate your account? Did you have to do anything about that Rick? Keith Link to comment Share on other sites More sharing options...
HoolioPaulio Posted September 21, 2020 Share Posted September 21, 2020 I'm not getting BM emails either. Virginmedia email in Thunderbird client, all spam emails configured to be forwarded to my inbox flagged as spam rather than held in VM junk folder. 1 Link to comment Share on other sites More sharing options...
keefr22 Posted September 21, 2020 Author Share Posted September 21, 2020 2 hours ago, HoolioPaulio said: I'm not getting BM emails either. Virginmedia email in Thunderbird client, all spam emails configured to be forwarded to my inbox flagged as spam rather than held in VM junk folder. That's a new one - wonder if Microsoft would have had a hand in that as well? I'll tag @Mike in just so he's aware. Keith 1 Link to comment Share on other sites More sharing options...
Mike Posted September 21, 2020 Share Posted September 21, 2020 doesn't look like we've had any progress here, does it? Annoying... I've noticed that any new members with Hotmail (Microsoft) addresses aren't getting their signup emails 39 minutes ago, keefr22 said: I'll tag @Mike in just so he's aware. Noted, taa 1 Link to comment Share on other sites More sharing options...
alt-92 Posted September 21, 2020 Share Posted September 21, 2020 2 hours ago, keefr22 said: That's a new one - wonder if Microsoft would have had a hand in that as well? Not unless Virgin Media (formerly Vodafone) is using hosted mailservices at Microsoft. Which I doubt going off the available DNS & IP block info. @Mike What does hosting support say? Link to comment Share on other sites More sharing options...
Rick Brown Posted September 21, 2020 Share Posted September 21, 2020 7 hours ago, keefr22 said: I was thinking of doing that, but when I went todo it the forum page said something about having to re-activate your account? Did you have to do anything about that Rick? Keith No chap. Unfortunately everything is still as it was! 🤣 I can confirm, gmail works. Rick. 1 Link to comment Share on other sites More sharing options...
keefr22 Posted September 26, 2020 Author Share Posted September 26, 2020 Thanks Rick, and aplogies for the really tardy reply but this not having notifications business is killing me as I keep missing things....!! 🤣 I shall try switching to my g-mail account later Ta again K 1 Link to comment Share on other sites More sharing options...
PlaStix Posted September 27, 2020 Share Posted September 27, 2020 I'm probably going to have to do the same and switch to Gmail. Problem is I don't tend to normally use it much and my notifications are prioritised for Outlook. I know I can reset everything but it's just annoying. Outlook Support have been very poor over this. 2 Link to comment Share on other sites More sharing options...
Rick Brown Posted September 27, 2020 Share Posted September 27, 2020 Gmail isn't a problem here, I use it for various things. Having two email accounts is a good idea for many reasons. I can confirm it also gets around this notification issue with BM and I can't find anything that has reset in my BM account, apart from my email details. Just my tuppence worth.. Rick. 2 Link to comment Share on other sites More sharing options...
Gary Brantley Posted September 28, 2020 Share Posted September 28, 2020 I have received a couple emails from Outlook support regarding this issue. The first was a perfunctory "form letter" explaining how to designate safe and unsafe senders. Really. After my reply, it was days before I heard back. Then I was told that they had a team that would work with the sender to figure it all out and sent a link. I forwarded that link to Mike and when he tried it, he received an error message. I tried it out myself and found it opened to a working site for me. I forwarded a link to that site to Mike as well. With a bit of luck, perhaps he and Outlook support might suss out the problem. Hang in there folks! 😀 Link to comment Share on other sites More sharing options...
Mike Posted September 28, 2020 Share Posted September 28, 2020 Just to update you all, I'm still mucking about this this in the background with help from @alt-92, and have made a wee breakthrough this avo regarding the security, which may filter through and affect our reputation for the better. Who knows? 4 Link to comment Share on other sites More sharing options...
keefr22 Posted September 29, 2020 Author Share Posted September 29, 2020 Thanks for your time and effort in trying to sort this @Mike and @alt-92 👍 K 3 1 Link to comment Share on other sites More sharing options...
PlaStix Posted October 7, 2020 Share Posted October 7, 2020 Still no emails in Outlook unfortunately. A few other modellers hadn't realised there was a bigger problem. They assumed their email accounts alone were at fault for why they hadn't got emails from BM. Kind regards, Stix Link to comment Share on other sites More sharing options...
keefr22 Posted October 8, 2020 Author Share Posted October 8, 2020 Nothing here either. Bought a new Chromebook last week and had the faint hope that a new device might have made some difference - of course it didn't...!! Keith Link to comment Share on other sites More sharing options...
Mike Posted October 9, 2020 Share Posted October 9, 2020 On 08/10/2020 at 12:12, keefr22 said: Nothing here either. Bought a new Chromebook last week and had the faint hope that a new device might have made some difference - of course it didn't...!! Keith Nah, it's Microsoft. it is confirmed. I've been speaking to them again today to try and convince them to unblock us, so we'll see whether that bears any fruit. We've been rersponsible email senders and set up the three main features that most email receivers look for, but MS have us on a blacklist for some reason, which is what I'm trying to get more info on. The rest of the email world doesn't seem to have a problem with us, so if you've got a non MS email and are desperate to get your notifications, you could try switching your email address away from hotmail.com, outlook.com, and I think live.com. If anyone can remember other MS domains, just chime in below 2 Link to comment Share on other sites More sharing options...
Rick Brown Posted October 9, 2020 Share Posted October 9, 2020 On 10/8/2020 at 12:12 PM, keefr22 said: Nothing here either. Bought a new Chromebook last week and had the faint hope that a new device might have made some difference - of course it didn't...!! Keith Set up a free gmail account Chap. Dead easy. Rick. Link to comment Share on other sites More sharing options...
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