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Kitty Hawk models replacement parts....Help!


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Hi all, I wonder if anyone can help me?

i purchased a Kitty Hawk F-35b (1/48 scale) which is a stunning kit, the problem is some of the parts on Sprue B are ‘short shot’ and only half moulded.
My question is..... does anyone have any way of getting in touch of either Kitty Hawk themselves or the U.K. supplier so I can purchase a replacement sprue? 
I’ve tried the usual ways- Facebook page, original supplier etc. though with no luck.

 

Can anyone please help? 

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Send an email to here, stating kit number, sprue number/letter. Probably worth mentioning where you bought the kit as well. She's based in China but service is excellent, obviously delivery is expected to be slowish with whats going on around the globe.

 

 

sophialynm@gmail.com

 

 

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On 6/1/2020 at 11:52 PM, scotthldr said:

Send an email to here, stating kit number, sprue number/letter. Probably worth mentioning where you bought the kit as well. She's based in China but service is excellent, obviously delivery is expected to be slowish with whats going on around the globe.

 

 

sophialynm@gmail.com

 

 

This is the contact I went through when I had parts missing from my UH-1Y.

 

There were no quarrels with regards to getting the spare parts (all they needed were pics of the missing bits on the sprue) but I did feel that having to fork out around £15 for delivery was a bit of a kick in the teeth.

 

If it was a replacement for a part I had lost or damaged, fair enough. But having to pay almost half of the kit price again for their mistake did sting a bit. 

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  • 4 months later...

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