lpiccec2010 Posted June 1, 2020 Share Posted June 1, 2020 Hi all, I wonder if anyone can help me? i purchased a Kitty Hawk F-35b (1/48 scale) which is a stunning kit, the problem is some of the parts on Sprue B are ‘short shot’ and only half moulded. My question is..... does anyone have any way of getting in touch of either Kitty Hawk themselves or the U.K. supplier so I can purchase a replacement sprue? I’ve tried the usual ways- Facebook page, original supplier etc. though with no luck. Can anyone please help? Link to comment Share on other sites More sharing options...
scotthldr Posted June 1, 2020 Share Posted June 1, 2020 Send an email to here, stating kit number, sprue number/letter. Probably worth mentioning where you bought the kit as well. She's based in China but service is excellent, obviously delivery is expected to be slowish with whats going on around the globe. [email protected] Link to comment Share on other sites More sharing options...
daryl_five_zero Posted June 3, 2020 Share Posted June 3, 2020 On 6/1/2020 at 11:52 PM, scotthldr said: Send an email to here, stating kit number, sprue number/letter. Probably worth mentioning where you bought the kit as well. She's based in China but service is excellent, obviously delivery is expected to be slowish with whats going on around the globe. [email protected] This is the contact I went through when I had parts missing from my UH-1Y. There were no quarrels with regards to getting the spare parts (all they needed were pics of the missing bits on the sprue) but I did feel that having to fork out around £15 for delivery was a bit of a kick in the teeth. If it was a replacement for a part I had lost or damaged, fair enough. But having to pay almost half of the kit price again for their mistake did sting a bit. Link to comment Share on other sites More sharing options...
lpiccec2010 Posted June 4, 2020 Author Share Posted June 4, 2020 Thanks guys, I've emailled them & awaiting a reply. Many thanks 1 Link to comment Share on other sites More sharing options...
rodenlee Posted October 23, 2020 Share Posted October 23, 2020 I have just used the sophia@ email and it has bounced?? Link to comment Share on other sites More sharing options...
2lefthands Posted January 27, 2021 Share Posted January 27, 2021 Have a nice mold flaw here on Kitty Hawks Mirage 2000D Any idea how to contact them? Sophia is out Link to comment Share on other sites More sharing options...
DrumBum Posted April 12, 2021 Share Posted April 12, 2021 Hi Guys, I managed to mis-read the instructions on my KH 1/48 Jaguar build and installed the truck mounts for the main wheels backwards!!!! Stupido..... I emailed the contact above and received a reply the next day with details of cost and payment tranfer options for the 2 replacement sprues I need. In perfect English too. Cheers and good luck Link to comment Share on other sites More sharing options...
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