Ray S Posted April 2, 2020 Share Posted April 2, 2020 On 3/29/2020 at 10:13 AM, WarthogMKL said: Though some do not liker MH i have only had 1 order damaged and no losses since I started using them for UK orders in Feb, plus as long as we have email you can track the orders progress. After the long gap between issues we know have a short deadline for Mays as it is due to press just before Easter. Hello, who do we contact to track for the delivery of the double issue of SAMI please? Mine still has not arrived as yet. Many thanks, Ray Link to comment Share on other sites More sharing options...
Jabba Posted April 3, 2020 Share Posted April 3, 2020 16 hours ago, Ray S said: Hello, who do we contact to track for the delivery of the double issue of SAMI please? Mine still has not arrived as yet. Many thanks, Ray Nor has mine, I was going to ask if any subscriber had received theirs yet. I know that post is bad at the moment, just wondering if that may be part of the non arrival. Link to comment Share on other sites More sharing options...
treker_ed Posted April 3, 2020 Share Posted April 3, 2020 Subscribe to SAMi and not received my copy yet. But... Its normally late, and usually a good week over the on street sale date before I tend to get it. Link to comment Share on other sites More sharing options...
Tony C Posted April 3, 2020 Share Posted April 3, 2020 I chased by email yesterday and the reply I received was... "Thank you for your email. The magazines were posted out end of last week and should arrive any day now. We are aware that there are some delays currently in the postal system for obvious reasons. Best regards Mark" Link to comment Share on other sites More sharing options...
Ray S Posted April 3, 2020 Share Posted April 3, 2020 3 hours ago, Tony C said: I chased by email yesterday and the reply I received was... "Thank you for your email. The magazines were posted out end of last week and should arrive any day now. We are aware that there are some delays currently in the postal system for obvious reasons. Best regards Mark" That is good @Tony C, thanks for that update. I did not want to appear impatient, honestly, and appreciate that there are issues with all sorts of things at the moment. Take care all, stay well Ray Link to comment Share on other sites More sharing options...
WarthogMKL Posted April 3, 2020 Author Share Posted April 3, 2020 Sorry I only just came on forum Emergency Service worker so a little bit busy. Yes all went out last weds some have touched down as I had an email on Monday from one customer but many have not including the check copies that are sent to the editorial team as we are scattered across the country. Royal Mail were chased and have said due to demand they will not investigate until 14 days after posting. Link to comment Share on other sites More sharing options...
WarthogMKL Posted April 3, 2020 Author Share Posted April 3, 2020 If anyone has any queries or can update us on subscription received you can email [email protected] so we can track what is happening. Though it may take sometime for me to reply at the moment Thanks Link to comment Share on other sites More sharing options...
Ray S Posted April 4, 2020 Share Posted April 4, 2020 (edited) 13 hours ago, WarthogMKL said: Sorry I only just came on forum Emergency Service worker so a little bit busy. Yes all went out last weds some have touched down as I had an email on Monday from one customer but many have not including the check copies that are sent to the editorial team as we are scattered across the country. Royal Mail were chased and have said due to demand they will not investigate until 14 days after posting. 12 hours ago, WarthogMKL said: If anyone has any queries or can update us on subscription received you can email [email protected] so we can track what is happening. Though it may take sometime for me to reply at the moment Thanks Thanks for those updates, they are very much appreciated. I am really looking forward to the read when it arrives. I will e-mail and post on here when it does drop through the letterbox! All the best, Ray Edited April 4, 2020 by Ray S Added info Link to comment Share on other sites More sharing options...
treker_ed Posted April 4, 2020 Share Posted April 4, 2020 Received this morning! 2 Link to comment Share on other sites More sharing options...
Tony C Posted April 5, 2020 Share Posted April 5, 2020 Ditto, mine arrived Saturday, wonder how this effects our subscription though? I've paid for 12 issues, do I still receive 12 copies, given the the April/May issue only contains 114 pages? On a slightly different vein, what has happened to SAM Publications, that caused a change of owners? Link to comment Share on other sites More sharing options...
Ray S Posted April 6, 2020 Share Posted April 6, 2020 Mine arrived this morning. @WarthogMKL thanks for your updates for this, and all the best for the future. Cheers, Ray Link to comment Share on other sites More sharing options...
WarthogMKL Posted April 6, 2020 Author Share Posted April 6, 2020 On 4/5/2020 at 1:45 AM, Tony C said: Ditto, mine arrived Saturday, wonder how this effects our subscription though? I've paid for 12 issues, do I still receive 12 copies, given the the April/May issue only contains 114 pages? On a slightly different vein, what has happened to SAM Publications, that caused a change of owners? 1. This is something that will be announced in due course, I have raised that point with the owners but just getting the magazines out and distributed is taking up a lot of their time thanks to a small bug. 2. The main reason is the previous owner wanted to retire and as MA had already purchased Model Aircraft Monthly it was the logical choice to take the rest of the titles. And neither of the editors have got there copies yet, but I have not seen a postman for 4 days here. 2 Link to comment Share on other sites More sharing options...
Jabba Posted April 7, 2020 Share Posted April 7, 2020 Like others, mine arrived today. Link to comment Share on other sites More sharing options...
WarthogMKL Posted April 16, 2020 Author Share Posted April 16, 2020 Well I was the last to get a copy mine came yesterday! LOL 1 Link to comment Share on other sites More sharing options...
Des Posted April 30, 2020 Share Posted April 30, 2020 Picked up my reserved copies of the May issues at my local newsagent this morning in case anyone is wondering when they are due out/subscriptions delivered etc. 1 Link to comment Share on other sites More sharing options...
bigbadbadge Posted May 4, 2020 Share Posted May 4, 2020 Thanks for the update, am also looking forward to the mag arriving. All the best Chris Link to comment Share on other sites More sharing options...
WarthogMKL Posted May 7, 2020 Author Share Posted May 7, 2020 (edited) On 4/16/2020 at 5:22 PM, WarthogMKL said: Well I was the last to get a copy mine came yesterday! LOL I got mine on the 25th, luckily I already knew what was in it 😇 May issue has gone out but non UK is taking an age, some in America still waiting for there March/April copies. And New Zeland post has a 5 week backlog to sort as they closed borders. For those who preordered the new Starfighter Datafile I am hoping to have them in the post next weds on 48 hour tracked so watch your email inbox for tracking number and all UK book orders via website or phone will now go tracked. Edited May 7, 2020 by WarthogMKL Link to comment Share on other sites More sharing options...
treker_ed Posted May 7, 2020 Share Posted May 7, 2020 My subscriber copy of SAMI has not yet arrived. Unfortunately, this does seem to be par for the course these days - and I do blame the Royal Mail! So far on average, we've been seeing the postie less and less as time has gone on. But instead of doing what other organisations have done, and take on extra workers, they seem to be cutting deliveries instead. On our local FB page (I live on what is termed an "urban village", so it's part of, but distinctly separate from the main town in which I live, so we have a community FB page) the local postman posted, what can only be described as a politically motivated unionised comment regarding the withdrawal of weekend deliveries by Royal Mail management under the guise of lack of staff due to illness from Covid-19. Whilst I appreciate this happening in other places, other companies have hired temporary staff to alleviate this shortfall in manpower to keep levels of service at what would be considered a normal level. RM however, don't seem to have done this based on what our postie has said, but instead have cut deliveries, and removed weekend rounds instead. Reducing service levels! Link to comment Share on other sites More sharing options...
Paul Bradley Posted May 7, 2020 Share Posted May 7, 2020 It just took a month for a letter to arrive from the UK..... and I have a number of letters and packages I'm expecting...... I sincerely hope that is not the new normal for international mail! If it is, then perhaps RM could go back to charging Surface Mail rates instead of Airmail! Link to comment Share on other sites More sharing options...
Paperback writer Posted May 7, 2020 Share Posted May 7, 2020 Those interested in the whys and wherefores of the above comments might like to look at the entries for Sam Publications Ltd and the new owners of the magazines, MA Publications Ltd on the Companies House web site. Very interesting and many of your questions will be answered. I have worked in Royal Mail Mail Centres and in normal times the late and night shifts are swarming with people, all working in close proximity to each other. I suspect that keeping people distanced from each other is a big issue in such work spaces. Adding more staff will not work. I have posted a few letters recently and 1st class appears to be working as usual. 3 Link to comment Share on other sites More sharing options...
Graham Boak Posted May 7, 2020 Share Posted May 7, 2020 Just how many flights are there each week between the UK and the US to carry all this increased mail? It wouldn't be surprising if delays were building up somewhere. Which is not necessarily, or only, on this side of the pond. Come to that, just how many ships are there to carry Surface Mail? 1 Link to comment Share on other sites More sharing options...
Paperback writer Posted May 7, 2020 Share Posted May 7, 2020 Unless things have changed recently due to the Corona Chaos, in this country Surface Mail is a generic term for low priority post and does not go near a ship, Items for a destination will be left to accumulate until a container is full enough to depart by air. I used to get complaints from the subscriber to a specialist scientific journal who would receive half a dozen issues at the same time. He lived in a remote village up the jungle in New Guinea and the local post office only delivered when a worthwhile amount of post had accumulated. 1 Link to comment Share on other sites More sharing options...
The Tomohawk Kid Posted May 7, 2020 Share Posted May 7, 2020 (edited) On 07/05/2020 at 18:01, Paul Bradley said: It just took a month for a letter to arrive from the UK..... and I have a number of letters and packages I'm expecting...... I sincerely hope that is not the new normal for international mail! If it is, then perhaps RM could go back to charging Surface Mail rates instead of Airmail! I had a kit arrive from Cultvman arrive in just over week and a bit before that a lighting set from Paragrafix in the same time frame, international post in my experience appears to be flowing OK at the moment. Surface mail between Europe and the US was abandoned at least 10 years ago. Tommo. Edited May 8, 2020 by The Tomohawk Kid Link to comment Share on other sites More sharing options...
Paul Bradley Posted May 7, 2020 Share Posted May 7, 2020 Well, what can I say? It took a month for a letter; and I was notified of a package being mailed over two weeks ago which has yet to arrive. Goodness knows where my other things are. Clearly our experiences are different! 😉 Having lived in the US for over 25 years, I am painfully aware of the slimming down of international mailing options, in both directions - surface mail, small packet, media mail have all gone by the board. 😒 Now we are left with 'First Class' and 'Priority' neither of which lives up to their billing IMHO. But that's a whole different thread..... Link to comment Share on other sites More sharing options...
WarthogMKL Posted May 8, 2020 Author Share Posted May 8, 2020 16 hours ago, treker_ed said: My subscriber copy of SAMI has not yet arrived. Unfortunately, this does seem to be par for the course these days - and I do blame the Royal Mail! So far on average, we've been seeing the postie less and less as time has gone on. But instead of doing what other organisations have done, and take on extra workers, they seem to be cutting deliveries instead. On our local FB page (I live on what is termed an "urban village", so it's part of, but distinctly separate from the main town in which I live, so we have a community FB page) the local postman posted, what can only be described as a politically motivated unionised comment regarding the withdrawal of weekend deliveries by Royal Mail management under the guise of lack of staff due to illness from Covid-19. Whilst I appreciate this happening in other places, other companies have hired temporary staff to alleviate this shortfall in manpower to keep levels of service at what would be considered a normal level. RM however, don't seem to have done this based on what our postie has said, but instead have cut deliveries, and removed weekend rounds instead. Reducing service levels! Can you let us know when it does and if you have not got it by next Weds drop me a mail via the MA Publications web site and I will sort out. 1 Link to comment Share on other sites More sharing options...
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