grahamwalker Posted September 12, 2019 Share Posted September 12, 2019 who is the importer of Trumpeter ship kits missing a part Link to comment Share on other sites More sharing options...
Troy Smith Posted September 12, 2019 Share Posted September 12, 2019 29 minutes ago, grahamwalker said: who is the importer of Trumpeter ship kits missing a part Creative models certainly distribute Trumpeter in the UK, http://www.creativemodels.co.uk/trumpeter-m-40.html Ask them, even if they don't have the part, they maybe able to advise. Link to comment Share on other sites More sharing options...
Julien Posted September 14, 2019 Share Posted September 14, 2019 Pocket Bond by Bachmann are the offical importer in the UK Julien Link to comment Share on other sites More sharing options...
grahamwalker Posted September 20, 2019 Author Share Posted September 20, 2019 well creative dont respond to emails nor do pocket bond Link to comment Share on other sites More sharing options...
Jamie @ Sovereign Hobbies Posted September 20, 2019 Share Posted September 20, 2019 If no joy there then the best thing to do is exercise your statutory consumer rights and return it to the place of purchase for refund. Link to comment Share on other sites More sharing options...
rs2man Posted September 20, 2019 Share Posted September 20, 2019 2 hours ago, grahamwalker said: well creative dont respond to emails nor do pocket bond Strange - I've always found Creative to be very good at replying to e-mails & to have excellent customer service in general . Link to comment Share on other sites More sharing options...
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