Don149 Posted October 11, 2017 Share Posted October 11, 2017 Received mine today , at last ! .It looks like a case of acute finger trouble somewhere down the line . Link to comment Share on other sites More sharing options...
1903flight Posted October 16, 2017 Share Posted October 16, 2017 both my copies of SAMI and MA have yet to arrive - they should have been re posted last Tuesday...... Link to comment Share on other sites More sharing options...
Jabba Posted October 16, 2017 Share Posted October 16, 2017 4 hours ago, 1903flight said: both my copies of SAMI and MA have yet to arrive - they should have been re posted last Tuesday...... Â I am in a similar situation, after several e-mails and promises that it has been posted. Link to comment Share on other sites More sharing options...
saxonrock Posted October 18, 2017 Share Posted October 18, 2017 On 10/16/2017 at 8:17 PM, Jabba said:  I am in a similar situation, after several e-mails and promises that it has been posted. Not having received my copies of SAMI and MA here in Germany, I phoned them up today and learned that their distributor has found a couple of bags with magazines in their warehouse, which have been mailed out today. They asked me to wait until next week ... which is when we usually receive our November issues. Let's see ...  Link to comment Share on other sites More sharing options...
Red Dot Posted October 18, 2017 Share Posted October 18, 2017 That's exactly the same excuse as given to me except for the lost mail bags. The mag doesn't turn up, so you call again, they take your address and mail it directly to you. I got mine today.  I suggest you just call again tomorrow and demand that they send you one.  It's a shame really as this magazine edition has some nicely made models in it for a change  Andy Link to comment Share on other sites More sharing options...
Jamie @ Sovereign Hobbies Posted October 18, 2017 Share Posted October 18, 2017 We don't have ours. Link to comment Share on other sites More sharing options...
Jabba Posted October 18, 2017 Share Posted October 18, 2017 After a few e-mails I got nothing with them even saying that they would send a replacement, but after phoning them direct yesterday a magazine arrived today. Link to comment Share on other sites More sharing options...
Tony C Posted October 18, 2017 Share Posted October 18, 2017 Got my copy today, apparently sent out for the third time!  Unfortunately, every business can experience problems, especially if the problem is outside their sphere of control so hopefully just a hiccup in the system! Link to comment Share on other sites More sharing options...
Des Posted October 19, 2017 Share Posted October 19, 2017 I am not a subscriber but am on their email list and got a message this morning saying that due to a now resolved  subscriber list problem with the October issues they are now sending out the entire list again to ensure that all subscribers get their copies , no problem with November it seems. Link to comment Share on other sites More sharing options...
Roman Schilhart Posted October 22, 2017 Share Posted October 22, 2017 On ‎18‎.‎10‎.‎2017 at 4:06 PM, saxonrock said: Not having received my copies of SAMI and MA here in Germany, I phoned them up today and learned that their distributor has found a couple of bags with magazines in their warehouse, which have been mailed out today. They asked me to wait until next week ... which is when we usually receive our November issues. Let's see ...  Pretty much the same here in Vienna, haven't seen the October issue, but was promised it would come in this week or next week.  Link to comment Share on other sites More sharing options...
Don149 Posted October 23, 2017 Share Posted October 23, 2017 I`ve just received my second October issue of SAMI . Oh boy ! , someone has really got their finger stuck in the dyke . Link to comment Share on other sites More sharing options...
1903flight Posted October 24, 2017 Share Posted October 24, 2017 My First copies of MA and SAMI for October arrived yesterday. Finally. Link to comment Share on other sites More sharing options...
SleeperService Posted October 30, 2017 Share Posted October 30, 2017 On 18/10/2017 at 11:30 PM, Tony C said: Got my copy today, apparently sent out for the third time!  Unfortunately, every business can experience problems, especially if the problem is outside their sphere of control so hopefully just a hiccup in the system! In a nutshell this is the problem in our country today. Poor management? Outsource everything we can. Only problem is that the company getting the contract is often no better than you except in the vital area of marketing and salesmanship. They chose to put it outside their sphere of control. 1 Link to comment Share on other sites More sharing options...
saxonrock Posted November 8, 2017 Share Posted November 8, 2017 No luck so far for me - still waiting for the October and November issues to arrive. Calling does not seem to help - they say that the issues were dispatched, and that they will send another copy. Problem is - nothing dos arrive over here - and yes, both magazines were delivered like clockwork in the past.  If anyone from continental Europe is reading this thread, I'd be interested to learn whether and when the magazines arrived at your place.  Link to comment Share on other sites More sharing options...
John B (Sc) Posted November 11, 2017 Share Posted November 11, 2017 I believe some computer problems may have exacerbated this. Many of us are vulnerable to that ! Link to comment Share on other sites More sharing options...
Lex77 Posted January 16, 2018 Share Posted January 16, 2018 Haven't received a single copy of SAMI since july although my subscribtion is still running. Been mailing them ever since and no reply. Saw Mark at Scale Modelworld and he promised to post the missing ones. Still waiting for them to arrive and their mail response is pretty bad! Link to comment Share on other sites More sharing options...
Roman Schilhart Posted January 16, 2018 Share Posted January 16, 2018 Oh, well ... I signed up for subscription @ PlasticWinter Bratislava last November. December edition was delivered on time. The January edition (scheduled for release December 27th) never arrived. Wrote to the publishing house (about 10 days ago) and received this answer: "Recently we changed consolidators who ship the mail due to the 40% rise in Royal mail postage. Unfortuantely in order NOT to pass on a very high rise in price to customers, it does take a bit longer to get to you. Please allow a few more days, especially with the Christmas post to get to you and let me now. " Link to comment Share on other sites More sharing options...
Des Posted January 17, 2018 Share Posted January 17, 2018 I ordered a book mid-December which did not arrive , contacted them after Christmas and a replacement was sent very quickly although in the exchange of emails Clare mentioned that there had been a few items went missing over the same period. Link to comment Share on other sites More sharing options...
Roman Schilhart Posted January 18, 2018 Share Posted January 18, 2018 All good now, January SAMI was in my postbox on Tuesday evening. Link to comment Share on other sites More sharing options...
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