Meteors Posted July 12, 2017 Share Posted July 12, 2017 Hey guys, I wasn't really sure where to put this query, this looked like the best place. I recently bought a Takom T-54-B Russian Medium Tank after being impressed with their King Tiger kit. After doing a bit of research I found some info that the lower hull had been incorrectly issued on this kit, and that Takom offered replacements. People also touted their customer service as being really good. Great, I thought, I flick them an email and they can hopefully send me the right piece of kit. Sent an email to the address on their website. Nothing. Sent them a message on their facebook account. Nothing. Anyone had any joy dealing with this lot? It's really soured me on their kits now, I can't stand it when a company has zero customer service to speak of. Looks like they're about to make 'The List'. Cheers, Tom 1 Link to comment Share on other sites More sharing options...
Ade H Posted August 17, 2017 Share Posted August 17, 2017 Tom, I'm suprised that nobody replied to you. I suppose that you must have found an alternative solution or given up by now, but I would have suggesting asking the retailer to help you. Link to comment Share on other sites More sharing options...
Panzer Vor!!! Posted August 17, 2017 Share Posted August 17, 2017 Well I've never dealt with Takom customer service but must exist as the new Spaag kit is missing tracks in some boxes Link to comment Share on other sites More sharing options...
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