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Good Morning. Sorry to bother you through the BM forums (I have also sent an email to the Colindale store in regards to this issue). Last Thursday afternoon, I drove down to Hannants' Colindale to buy a few airplane kits and a few accessories, the items purchased where as follows: Tamiya flexible curve masking tape - 2, 3, & 5mm Eduard EX214 masking for Trumpeter F9F-2P 1/48 Airfix 1/72 Bristol Beaufighter TF.10 Hobby Boss 1/48 ME262 A-2a/U2 Hobby Boss 1/48 J-29B Trumpeter 1/48 F9F-2 Panther Unfortunately on opening the box to the panther this morning, there is a sprue missing, and an additional sprue which on closer inspection states "Wyvern S.4". The missing sprue is sprue D, the clear parts. Obviously without this part, the kit is unable to be built. Obviously, as the retailer, my initial point of contact to resolve this issue is with yourselves. Therefore I am asking that you provide the replacement sprue as soon as possible please. (please respond by PM for my address) Many thanks John Brooks