Vinnie Posted February 1, 2017 Share Posted February 1, 2017 I'm not sure if this is the correct place to post this, but I just wanted to give a thumbs up to Revell. The forward turret was missing from the sprue, on the Lanc I was building and I trod on the cockpit canopy. I sent an email asking for replacements and offered to pay for them. They both arrived this morning FOC. Thank you, Revell, excellent customer service. 2 Link to comment Share on other sites More sharing options...
vppelt68 Posted February 1, 2017 Share Posted February 1, 2017 I have similar experience. Two weeks of radio silence and then suddenly a small brown parcel in the mailbox, free of charge. V-P Link to comment Share on other sites More sharing options...
brewerjerry Posted February 1, 2017 Share Posted February 1, 2017 Hi The couple of times i have used revell they are great which is why i prefer to buy revell now, a bit of a wait if it has to come from RoG. I gave up on airfix after a couple of kits in a row with canopy issues, of which one i was never sent a replacement, its packed away in the stash now, one day i will vac a replacement for it cheers jerry Link to comment Share on other sites More sharing options...
BallsBuster Posted February 1, 2017 Share Posted February 1, 2017 Here, here.. have the same great experience with Revel. Link to comment Share on other sites More sharing options...
Vinnie Posted February 1, 2017 Author Share Posted February 1, 2017 17 minutes ago, brewerjerry said: Hi The couple of times i have used revell they are great which is why i prefer to buy revell now, a bit of a wait if it has to come from RoG. 5 These were ordered on 12th Jan. and they came from Germany, so I am very pleased. Link to comment Share on other sites More sharing options...
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