Welcome to Britmodeller.com

Register now to gain access to all of our features. Once registered and logged in, you will be able to contribute to this site by submitting your own content or replying to existing content. You'll be able to customize your profile, receive reputation points as a reward for submitting content, while also communicating with other members via your own private inbox, plus much more! This message will be removed once you have signed in.

This site uses cookies! Learn More

This site uses cookies!

You can find a list of those cookies here: mysite.com/cookies

By continuing to use this site, you agree to allow us to store cookies on your computer. :)

  • Announcements

    • Mike

      Switched Identities   18/06/17

      If you are still having problems logging in and remaining under your own username following the DDoS attack last week, you need to log off, clear your browser's cache, and restart your browser to ensure you clear all the old files from your temporary area.  Then you should be sorted.
Space Ranger

Problem with the Key Publishing Webstore

I'm having a problem making an on-line purchase from Key Publishing at the checkout/payment stage. I enter all the information from my credit card, but then repeatedly get this error message: "The value specified in field Expiry Date must be exactly 4 characters in length."  I'm using the pull-down menus to select the Expiry Date of my credit card, and the only possibilities are 2 digits for the month and 2 digits for the year, for a total of 4 digits! What is going on here?

 

It also asks for a "Start Date" for my credit card, but the cards issued by my bank carry no such date. They are activated by the card holder by telephone upon receipt. Could this be the source of the problem?

 

I've emailed Key Publishing but have yet to hear from them. I also emailed Pay360 by Capita about the problem, but they referred me to Key Publishing!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now